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Our support service is now fully 128bit encrypted. All support sessions are fully secure, meaning you can rest assured that the only thing you need to concern yourself with is running your business.

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Support

Our onsite support options are offered with 4 and 8 business hour response times, meaning you can rest assured that problems will be dealt with efficiently and with the minimum of downtime, allowing you to focus on your business.

Remote support is now a very popular option, and Hippo IT have invested heavily in this area, giving customers first class, fast and highly secure remote support.

Our contract customers get unlimited access to remote, telephone and email support during normal office hours.